WE ARE OPEN!!
We hope that you are all staying safe and healthy. We have all been through a lot over the last few months, and many of us are excited to resume our regular habits and routines.
We are now open and happy to once again provide our patients and the community with the world-class ophthalmic, optometric and optical care you have come to know and expect. While many things have changed in our world, our commitment to your health and safety remains our top priority. We want to assure you that our team’s dedication to maintaining a safe environment through rigorous infection control procedures is at the core of everything we do.
While continuing to meet the traditional Centers for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA) requirements, at your next visit you may notice our adoption of some new, additional protocols. In most cases, the modifications to our infection control protocols exceed the current recommendations from the American Academy of Ophthalmology (AAO), The CDC and OSHA.
Here are some of the changes you will notice (please note that protocols may change as the situation evolves and recommendations change):
- We request that you wear a mask or face covering to your appointment.
- Your temperature will be taken when you enter the office.
- You will be asked to use hand sanitizer or wash your hands immediately when entering the office.
- We may be wearing additional personal protection equipment (PPE).
- You should not attend your appointment with family or friends, with the exception of the elderly, disabled, or a minor patient. Anyone accompanying you will receive the same prescreening and admittance protocol as our patients.
- Staff members will undergo a daily health screening, and will be asked to stay home if they are experiencing any fever or respiratory illness.
- We will do our best to reduce waiting times for you, as well as to reduce the number of patients in the office at any given time.
- Patients will be asked to wait in their cars and will be notified by cell phone when they can safely enter the building. They will be directed directly to screening or treatment areas.
- During the actual exam, we ask that you do not speak until the doctor moves away and indicates that it’s safe to talk.
- Plexiglass barriers have been installed at Check In, Check Out and Optical desks, and waiting room chairs are set at 6 foot distances.
- Strict cleaning and sanitation standards are upheld at all times. This includes common areas (waiting room, elevators, stairwells, rest rooms, etc.) as well as all testing and treatment areas.
- All eyeglass frame samples are handled by optical staff only, and sanitized prior to each use.
- All magazines, children’s toys and other comfort items have been removed from the waiting room.
We hope this answers many of your questions and alleviates any concerns. Maintaining our commitment to our patients in providing you the highest quality of care is more critical now than ever. We are happy to answer any questions about the steps we are taking to keep you and your family safe. We value your trust and loyalty, and look forward to welcoming you back in the safest way possible. We can’t wait to see you again!